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NOTICE OF PRIVACY PRACTICES

Family Eyecare North Inc.

David M. English O.D.

673 Castle Creek Drive EXT

Signature Plaza Suite 104

Seven Fields, PA 16046

(724) 778-EYES

(724) 778- 3946

THIS NOTICE OF PRIVACY PRACTICES (“NOTICE”) DESCRIBES HOW WE MAY USE OR DISCLOSE YOUR HEALTH INFORMATION AND HOW YOU CAN GET ACCESS TO SUCH INFORMATION. PLEASE READ IT CAREFULLY.

Your “health information,” for purposes of this Notice, is generally any information that identifies you and is created, received, maintained or transmitted by us in the course of providing health care items or services to you (referred to as “health information” in this Notice).

We are required by the Health Insurance Portability and Accountability Act of 1996 (“HIPPA”) and other applicable laws to maintain the privacy of your health information, to provide individuals with this Notice of our legal duties and privacy practices with respect to such information, and to abide by the terms of this Notice. We are also required by law to notify affected individuals following a breach of there unsecured health information.

USES AND DISCLOSURES OF INFORMATION WITHOUT YOU AUTHORIZATION

The most common reasons why we use or disclose your health information are for treatment, payment or healthcare operations. Examples of how we may use of disclose your health information for treatment purposes are: setting up an appointment for you; testing or examining your eyes; prescribing glasses and/or contact lenses; or eye medications and faxing them to be filled; referring you to another doctor or clinic for eye care or low vision aids or services; or getting copies of your health information from another professional that you may have seen before us. Examples of how we use or disclose your health information for the purpose of payment are: asking you about your health and vision care plans, or other sources of payment ; preparing and sending bills or claims; and collecting unpaid amounts (either ourselves or through a collection agency or attorney). “Health care operations” mean those administrative and managerial functions that we must carry out in order to run our office. Examples of how we disclose your health information for health care operations are; financial or billing audits; internal quality assurance; personnel decisions; participation in managed care plans; defense of legal matters; business planning; and outside storage of our records.

OTHER DISCLOSURES AND USES WE MAY MAKE WITHOUT YOUR AUTHORIZATION OR CONCENT

In some limited situations, the law allows or requires us to use or disclose your health information without your consent or authorization. Not all of these situations will apply to us; some may never come up at our office at all. Such uses or disclosures are:

  • when a state or federal law mandates that certain health information be reported for a specific purpose;

  • for public health purposes, such as contagious disease reporting, investigation or surveillance; and notices to and from the federal Food and Drug Administration regarding drugs or medical devices;

  • disclosure to governmental authorities about victims of suspected abuse, neglect or domestic abuse, neglect or domestic violence;

  • use and disclosures for health oversight activities, such as for licensing of doctors ; for audits by Medicare or Medicaid; or for investigation of possible violations of health car laws;

  • disclosures for judicial and administrative proceedings, such as in response to subpoenas or orders of courts or administrative agencies;

  • disclosures for law enforcement purposes; such as to provide information about someone who is or is suspected

  • to be a victim of a crime; to provide information about a crime at our office; or to report a crime that happened

somewhere else;

  • disclosure to a medical examiner to identify a dead person or to determine the cause of death; or to funeral
  • directors to aid in burial; or to organizations that handle organ or tissue donations;
  • uses or disclosures for health related research; uses and disclosures to prevent a serious threat to health or safety;
  • uses or disclosures for specialized government functions, such as for the protection of the president or high ranking government officials, for lawful national intelligence activities; for military purposes; or for the evaluation and health of members of the foreign service;
  • disclosure of de-identified information;
  • disclosures relation to worker’s compensation programs;
  • disclosures of a “limited data set” for research, public health, or health care operations;
  • incidental disclosures that are unavoidable by‐product of permitted uses or disclosures;
  • disclosures to “business associates” and their subcontractors who perform health care operations for us and who commit to respect the privacy of your health information in accordance with HIPAA;
  • mail invoices or bills to the head of household for a family member visit;
  • appointment details, such as day and time, to spouses, children, immediate family members and caretakers

Unless you object, we will also share relevant information about your care with any of your personal representatives who are helping you with your eye care. Upon your death, we may disclose to your family members or to other persons who were involved in your care or payment for health care prior to your death (such as your personal representative) health information relevant to their involvement in your care unless doing so is inconsistent with your preferences as expressed

to us prior to your death.

SPECIFIC USES AND DISCLOSURES OF INFORMATION REQUIRING YOUR AUTHORIZATION

The following are some specific uses and disclosures we may not make of your health information without your authorization:

Marketing activities. We must obtain your authorization prior to using or disclosing any of your health information for marketing purposes unless such marketing communications take the form of face‐to‐face communications we may make with individuals or promotional gifts of nominal value that we may provide. If such marketing involved financial payment to us from a third party your authorization must also include consent to such payment.

Sale of health information. We do not currently sell or plan to sell your health information and we must seek your authorization prior to doing so.

Psychotherapy notes. Although we do not create or maintain psychotherapy notes on our patients, we are required to notify you that we generally must obtain your authorization prior to using or disclosing any such notes.

YOUR RIGHTS TO PROVIDE AN AUTHORIZATION FOR OTHER USES AND DISCLOSURES

  • Other uses and disclosures of your health information that are not described in this Notice will be made only with your written authorization.
  • You may give us written authorization permitting us to use your health information or to disclose it to anyone for any purpose.
  • We will obtain your written authorization for uses and disclosures of your health information that are not identified in this Notice or are not otherwise permitted by applicable law.
  • We must agree to your request to restrict disclosure of your health information to a health plan if the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law and such information pertains solely to a health care item or service for which you have paid in full (or for which another person other than the health plan has paid in full on your behalf).

Any authorizations you provide to us regarding the use and disclosure of your health information may be revoked by you in writing at any time. After you revoke your authorization, we will no longer use or disclose your health information for the reasons described in the authorization. However, we are generally unable to retract any disclosures that we may have already made with your authorization. We may also be required to disclose health information as necessary for purposes of payment for services received by your prior to the date you revoked your authorization.

YOUR INDIVIDUAL RIGHTS

You have many rights concerning the confidentiality of your health information. You have the right:

  • To request restrictions on the health information we may use and disclose for treatment, payment and health care operations. We are not required to agree to these requests. To request restrictions, please send a written request to 673 Castle Creek Drive EXT Suite 104 Seven Fields, Pennsylvania 16046, to the attention of Amy Lazzo, our office manager. A written request may also be faxed to (724) 778-3946.
  • To receive confidential communications of health information about you in any manner other than described in our authorization request form. You must make such requests in writing to the address above. If you request a copy of your health information we may charge you a fee for the cost of copying, mailing or other supplies. In certain circumstances we may deny your request to inspect or copy your health information, subject to applicable law.
  • To inspect or copy your health information. You must make such requests in writing to the address above. If you request a copy of your health information we may charge you a fee for the cost of copying, mailing or other supplies. In certain circumstances we may deny your request to inspect or copy your health information, subject to applicable law.
  • To amend health information. If you feel that health information we have about you is incorrect or incomplete, you may ask us to amend the information. To request an amendment, you must write to us at the address above. You must also give us a reason to support your request. We may deny your request to amend your health information if it is not in writing or does not provide a reason to support your request. We may also deny your request if the health information:
    • was not created by us, unless the person that created the information is no longer available to make the amendment,
    • is not part of the health information kept by us or for us,
    • is not part of the information you would be permitted to inspect or copy, or
    • is accurate and complete.
  • To receive an accounting of disclosures of your health information. You must make such requests in writing to the address above. Not all health information is subject to this request. Your request must state a time period for the information you would like to receive, no longer than 6 years prior to the date of your request and may not include dates before April 14, 2003. Your request must state how you would like to receive the report (paper, electronically).
  • To designate another party to receive your health information. If your request for access of your health information directs us to transmit a copy of the health information directly to another person the request must be made by you in writing to the address above and must clearly identify the designated recipient and where to send the copy of the health information.

Complaints

If you think that we have not properly respected the privacy of your health information, you are free to file a complaint with us or to the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you if you make a complaint. If you would like to file a complaint with us, please send a written complaint to the office contact person at the address or fax as shown above. If you prefer, you can discuss your complaint in person or by phone, (724) 778‐3937.

Appointment reminders

We may call, email or text to remind you of your scheduled appointments or that it is time for your annual per-appointed comprehensive eye exam. We may also contact you to notify you of other treatments, services, events, and/or promotion unless otherwise noted. In addition if we call you by phone we may leave a messages on your voice mail or with whomever answers if you are not home. We will not disclose the details of you visit over the phone.

Changes of this notice

We reserve the right to change our privacy practices and to apply the revised practices to health information about you that we already have. Any revision to our privacy practices will be described in a revised Notice that will be posted prominently in our facility. Copies of this Notice are also available upon request at our reception area.

Notice Revised and Effective 09/20/2014